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faq's

Do you have a question about Luxe Oud, our Oud Oil, or how to purchase our product? If so, you’ve come to the right place. Please take a look at our most frequently asked questions down below to see if we can help. If you still require further assistance, please contact us directly, so that a member of our team can do everything they can to best assist you.

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What are the recommended storage conditions for my Oud?

We always recommend storing your Oud Oil in a cool dark place away from direct sunlight. Keep in mind that Oud Oil matures with age, you will find after several months the notes and texture begin to change, continuing to delight the senses with a new olfactory experience upon each wear.

What is a tola?

The tola is an ancient measurement equal to 11.6 grams. It's been used historically in India and still used in the Arabian peninsula as the measurement for Oud Oil and Gold.

What's the quality or grade of Luxe Oud's Oud Oil?

We only sell the highest quality sustainably sourced Oud Oil available – which is 100% Pure AAA Grade Oud Oil. We achieve this unrivalled quality by only distilling our Oud Oil from agarwood that's 50 to 100 year old or older, from select areas in Cambodia, Burma, Laos and Thailand – each of which well known for excellent quality Oud. The Aqualaria trees are inoculated using an advanced natural mould inoculation formula.

What are the uses of Oud Oil?

Cultures have used Oud all over the world for thousands of years for religious and spiritual purposes, its mentioned in the ancient Chinese, Sanskrit, Torah, Gospel and the Muslim scriptures. Oud oil has been an essential ingredient in Chinese medicine for over a thousand years, its calming and stress-reducing properties are renowned.

Most recently it's used as a highly valuable base ingredient by all the major international fragrances companies such as Dior, Chanel, Tom Ford, Armani, Versace, Ralph Lauren and many more. Pure Oud Oil is a luxury status symbol. In the Middle East and Asia, it's known as "Liquid Gold" or the "Scent of Heaven". The scent of Oud is something very special.

What is Oud Oil?

Oud Oil is a scarce and precious oil derived from agarwood, this the result of the Aquilaria tree becoming infected by fungus. When certain fungi attack this tree in its heartwood, the tree responds to this attack by releasing a type of resin to defend itself. This resin inside the tree gives rise to the formation of resinous heartwood which is known as Oud. Oud Oil distilled from the agarwood chips is known to be one of the worlds most expensive natural commodities, high-quality oud oil sells for more than $50,000 a litre.

Order today and elevate your mood with the scent of Oud!

When will I receive my order?

 

  • Orders can take up to 2 hours to be processed from the time of purchase.
  • Orders placed on working days will usually be dispatched within 12 hours of purchase.
  • UK Orders will be delivered within 3-5 business days.
  • EU Orders will be delivered within 3-5 business days.

We use a variety of couriers such as UPS, DHL, BPost, DPD, Royal Mail. You will receive an email confirmation from us within 2-3 hours after ordering. The email will contain a tracking link for you to follow the delivery of your order.

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