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faq's

Do you have a question about Luxe Oud, our Oud Oil, or how to purchase our product? If so, you’ve come to the right place. Please take a look at our most frequently asked questions down below to see if we can help. If you still require further assistance, please contact us directly, so that a member of our team can do everything they can to best assist you.

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Do you have samples to try?

Yes, we do. Order the sample set here: Luxe Oud 8 Pack Sample Set

What are the recommended storage conditions for my Oud?

We always recommend storing your Oud Oil in a cool dark place away from direct sunlight. Keep in mind that Oud Oil matures with age, you will find after several months the notes and texture begin to change, continuing to delight the senses with a new olfactory experience upon each wear.

What is a tola?

The tola is an ancient measurement equal to 11.6 grams or 12ml. It's been used historically in India and still used in the Arabian peninsula as the measurement for oud oil and gold.

What's the quality or grade of the oud oil?

We only offer what's known in the oud industry as AAA grade or Supreme, this is the best grade possible. Our oud oils are distilled from high-grade agarwood and always 100% pure with zero additives.

Many of our oils have been distilled many decades ago, we have some that are nearly one hundred years old. Oud matures with age developing an even richer scent profile.

What are the uses of Oud Oil?

Cultures have used Oud all over the world for thousands of years for religious and spiritual purposes, it's mentioned in the ancient Chinese, Sanskrit, Torah, Gospel, and Muslim scriptures. Oud oil has been an essential ingredient in Chinese medicine for over a thousand years, its calming and stress-reducing properties are renowned.

Most recently it's used as a highly valuable base ingredient by all the major international fragrances companies such as Dior, Chanel, Tom Ford, Armani, Versace, Ralph Lauren, and many more. Pure Oud Oil is a luxury status symbol. In the Middle East and Asia, it's known as "Liquid Gold" or the "Scent of Heaven".

The scent of Oud is something very special.

What is Oud?

Oud oil is a scarce and precious oil derived from agarwood, this the result of the Aquilaria tree becoming infected by fungus. When certain fungi attack this tree in its heartwood, the tree responds to this attack by releasing a type of resin to defend itself. This resin inside the tree gives rise to the formation of resinous heartwood which is known as Oud.

Oil distilled from the agarwood chips is known to be one of the world's most expensive natural commodities, high-quality oud oil sells for more than $50,000 a liter.

The award-winning Al Jazeera documentary gives a great insight into the world of oud.

 

When will I receive my oud?

 

  • Orders placed on working days will usually be dispatched within 12 hours of purchase.
  • UK Orders will be delivered within 2-3 business days by UPS or Royal Mail
  • EU Orders 2-3 business days by UPS
  • Middle East 3-4 days by DHL
  • Rest of the world 4-6 days by DHL

You will receive an email confirmation immediately after purchase.

You will receive a UPS, DHL or Royal Mail tracking number to track the delivery of your order.

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